Policies
Copyright and Usage
All photos taken by Melinda Reddehase, her employees, heirs, assigns, etc… retain the exclusive right to use the images for portfolio or self-promotion. They may also be used in publications.
Return Policy
Because of the nature of my custom work, I do not accept returns. However, if there’s something you’re unhappy about I will do my best to make it right.
All the products listed on melindaredd.com are digital products: digital photography and digital text based recipes. All the files included in each set of photographs are listed on each of the product page. Once the payment is confirmed, the buyer will receive a link within 24 hours to download a zip folder with the files inside.
Due to the nature of digital photography and the fact that photographs cannot be returned; Melinda Redd Photography has a strict NO REFUNDS POLICY. Once a transaction has been completed, it is then considered non-refundable.
Refunds will NOT be given due to “not liking a photo”, to avoid this issue and to help the buyer to make the right choice, previews of ALL the photographs being purchased are available in the product images.
Deposits
Deposits are required when any project is started. This helps to cover ingredient costs and initial time for your project.
File Retention
Although I make every effort to keep digital photography files around for an extended period, it is solely up to the purchaser to secure these images for further use. Please download your images and back them up in several places. Using a harddrive and a cloud-based service is recommended to safeguard your files.